Ask us anything
A real person answers. If it is about sourcing, ask for the grower and we will send you the details.
Send us a message
Everything marked optional really is. The more you tell us, the more useful the reply.
Snug Scent LTD is a company incorporated in England and Wales with registered number 13117231, whose registered address is 6 Bramley Rise, Rochester, Kent, ME2 3SU. Snug Scent LTD operates meantwell.co.uk (including any sub-domains). You can contact us by email at info@snugscent.co.uk.
When will my order arrive?
Order before 2pm on a working day and it is dispatched the same afternoon. UK delivery takes 2 business days, tracked. Free over £60, £3.95 below that.
Is your white sage wild-harvested?
No. All of our white sage is cultivated on a family farm. We can send you the grower details if you would like them.
Can I return something I have already burned?
Yes. Light it, use half of it, and if it is not right send it back within 14 days for a full refund. We cover UK return postage.
Do crystals do anything?
We make no claims about what any of these materials do to you. We tell you the species, the origin and the weight. The rest is yours.
Do you ship outside the UK?
We ship to the EU, Ireland and Norway. Duties are calculated at checkout so nothing lands on your doormat unpaid.