Promotions Policy

The rules that apply to discount codes, sales and offers — when they can be used, what they cannot be combined with, and when we can withdraw them.

All policies

Cookie Policy

Delivery Policy

Promotions Policy

Return & Refund Policy

Terms & Conditions

The short version

One promotion per order, unless the offer says otherwise.

Codes must be entered at checkout — we cannot apply one after the order is placed.

Promotions do not apply to gift cards, tax or delivery costs.

Returning-customer codes are valid for 6 months from your last order.

We can change or withdraw any promotion at any time, without notice.

We can refuse or cancel orders where we suspect a promotion is being misused.

Promotions Policy

Updated 28/12/2024

Welcome to Snug Scent! We are pleased to offer various promotions to our valued customers. Below, you’ll find our policy regarding these promotions. Please read carefully to understand how they apply.

Eligibility

Promotions are available to all customers unless stated otherwise. Certain promotions may be limited to specific geographic regions, customer groups, products, or time.

Types of Promotions

We offer various types of promotions including, but not limited to:

Discount Codes: These may apply to specific products or the entire order.
Buy-One-Get-One Free (BOGO) Offers: Available on select products while supplies last.
Free Shipping: May apply to orders above a certain value.
Seasonal Sales: Special discounts during certain times of the year.

Limitations of certain promotions

Returning customer promotions:
- Promotion code is valid for 6 months after the last purchase.
- We keep the right to rotate the returning customer discount codes.

Use of Promotions

Promotions must be used during the checkout process.
Only one promotion can be used per order unless stated otherwise.
Promotions cannot be combined with other offers or previously placed orders unless stated otherwise.
Promotions cannot be applied to gift cards, taxes, or shipping costs unless stated otherwise.
Promotions cannot be applied after the order has been placed.

Expiration and Availability

All promotions that have an expiration date and must be used within the stated timeframe unless stated otherwise.
Promotions are subject to availability and may be withdrawn or modified at any time without prior notice.
Promotions cannot be backdated and applied to past orders.

Changes to promotions

We keep the right to change promotion terms & conditions without prior notice. All changes to the promotions will be outlined in this policy.

Misuse of Promotions

We reserve the right to refuse or cancel orders if we suspect any misuse or fraud related to the promotions.
Engaging in activities that violate this policy may result in the suspension of the ability to participate in future promotions.

Getting in touch about this policy

Snug Scent LTD is a company incorporated in England and Wales with registered number 13117231, whose registered address is 6 Bramley Rise, Rochester, Kent, ME2 3SU. Snug Scent LTD operates meantwell.co.uk (including any sub-domains). You can contact us by email at info@snugscent.co.uk.

Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.